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Order Status and Delivery Information
Delivery
	Gift Shop Merchandise (Flowers/Balloons/Teddy Bears) The items will be delivered to Holzer Medical Center – Gallipolis only, Monday through Friday from 9 a.m. to 4 p.m. Weekend delivery will vary. Please contact the gift shop if you have additional questions at 740-446-5120. Holzer Apparel Apparel orders may take 2-3 weeks turnaround time. For any questions call 740-446-5120. For Holzer Employees: Holzer apparel items will be ordered by the gift shop and interdepartmental mail will be used to deliver items to all locations. For Community Members: Please visit the Holzer Gift Shop to pick up your Holzer apparel or call 740-446-5120 to arrange for shipping of your product. Tax Info Ohio tax information (7.25 cents on the dollar), candy bouquets will not be taxed, outside of US orders will be charged Ohio tax.
Has my order been delivered?
	If you have questions about if your gift has been delivered, please contact our Gift Shop at 740-446-5120.
How do I change quantities or cancel an item in my order?
	If you need to change your order, please contact our Gift Shop at 740-446-5120.
How much is my delivery cost?
	Delivery to patient rooms or employees is free.
My order never arrived.
	If you have questions about your order, please contact our Gift Shop at 740-446-5120.
An item is missing from my delivery.
	If you have questions about your order, please contact our Gift Shop at 740-446-5120.
The wrong gift was delivered.
	If you have questions about your order, please contact our Gift Shop at 740-446-5120.
When will my order be delivered?
	Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.